Immediate Response Helpline: For Families in Richmond, VA
ChildSavers Immediate Response team is available 24/7, 365 days per year to respond to children ages 2 -17 experiencing immediate trauma. We can offer support over the phone or meet you on scene within 30 miles of our Richmond office.
How Does Immediate Response Work?
ChildSavers‘ Immediate Response therapists are available 24/7, 365 days/year to respond to real-time trauma impacting children in greater Richmond. Our team can meet you and your child on-scene within greater Richmond, and may respond within 30 minutes of a call. A therapist may be dispatched on-scene for qualifying circumstances.
How to contact Immediate Response:
🔔 Child experiences immediate traumatic event in greater Richmond, VA
📞 Call 804-305-2420 (if the child is not bleeding or injured) to connect with a trauma-informed therapist*
📍Therapist is dispatched to the scene depending on the severity of the situation
*If the child is bleeding or injured, dial 911 for medical assistance. If the child is expressing suicidal ideations, intentions of self-harm, or to harm others, dial 988 (regional helpline).
When Should I Call the Helpline?
Please give us a call if your child, or a child in your care, is experiencing trauma. We’re available 24/7, 365 days a year to respond within our greater Richmond community.
Examples of trauma can include*:
- Exposure to violence in the home or community
- Accident in a vehicle or home resulting in serious injury or loss
- Sexual, physical, psychological, or emotional abuse
- Disclosure of sexual, physical, psychological, or emotional abuse
- Loss of a loved one through death, separation/divorce, or incarceration
- Neglect
- Recent domestic or interpersonal violence
- House fires
- Home invasions
- Car accidents
- Natural disasters
*If the child is bleeding or injured, dial 911 for medical assistance. If the child is expressing suicidal ideations, intentions of self-harm, or to harm others, dial 988 (regional helpline).
Our Community Partners
Emergency responders, Richmond Public Schools, and other community agencies contact us to provide immediate mental health services. Children must be between the ages of 2-18 and have experienced a recent traumatic event.
Continued Mental Health Services
Children may qualify for ongoing mental health services through ChildSavers’ Outpatient therapy, School-Based Therapy, or other community partners. This care focuses on establishing safety, developing coping skills, identifying resources, and enhancing resiliency.